AI & Agents
The CIO is becoming the chief agent officer, whether the title changes or not
As enterprises move from pilots to fleets of production agents, the operating question shifts from "what can the model do" to "who is accountable when it acts."
The shift from pilots to production fleets of agents is rewiring accountability inside the enterprise.
What changed
A year ago, "deploy an agent" meant a single workflow with a human in the loop. Today, it means a roster of agents — each with credentials, scope, and a budget — operating against live systems.
Why it matters
The org chart is quietly catching up. Whoever owns the runtime of these agents inherits the risk and the reward.