AI & Agents
Every CIOReview column filed under AI & Agents.
When an agent acts, someone still has to answer for it
A year of pilots proved the models can do the work. The question that decides which agent programs survive is duller and harder — who is accountable when one gets it wrong.
AI & AgentsNobody owns AI, and that's the org chart's fault
AI work spreads across every function and belongs to none of them on the current org chart. The fix is not a new title. It is admitting the chart was built for a world where work stayed inside its box.
AI & AgentsYou have more AI agents than employees, and no one's counting them
Non-human identities now outnumber human ones 82 to 1 inside the average enterprise. Most security teams could not tell you where a third of them live, let alone what they can reach.
AI & AgentsThe CIO is becoming the chief agent officer, whether the title changes or not
As enterprises move from pilots to fleets of production agents, the operating question shifts from "what can the model do" to "who is accountable when it acts."
AI & AgentsEnterprises risk agentic failure under one-size-fits-all governance
Instead of a binary approach to trust, companies need to assess permissions for each agent and each process.